Up until an unavoidable mission in the main storyline, i gave The Crew 3 stars. It has plenty of flaws, but it's nice to drive across the US and some of the racing is good. But in the last few missions things already took a turn for the worse.
Introduction
Ok, so The Crew is a dudebro racing game. The target audience is really really white college kids who loved Suicide Squad and who unironically would call someone "hombre". You play as Discount Gordon Freeman, i honestly don't know his name. Your stupid brother got shot because he was an idiot, and you want revenge. Bla bla. apparently it follows the plot of the Fast & Furious movies (smuggle stuff in fast cars), but i've never seen those.
All the "bro's" are "dope", all the "ladies" are "hot but needy and naggy". Nine out of ten times i found myself shouting "stfu bitch" it was because of a nagging female "character", it just can't be a coincidence. And trust me, this game makes you shout at it. The supporting cast constantly bothers you if you don't race fast enough. And many missions are failed because of a single mistake. Often because of terrible design choices or because the AI cheats.
Gameplay
You race in the streets, dodging traffic and trying not to run into solid objects which are often poorly indicated. Sometimes the exact same object (e.g. park benches) is destroyable in some instances and indestructible in others. You always have to win races, which is really annoying.
You can visit the entire US mainland but aside from the few cities it's fairly generic looking. Each region does have a nice feel to it and there's a couple of things to discover. Aside from missions you will find tricks and crates. Crates start police chases until you drop them at the destination. Tricks are things like going fast on a certain path, driving around/between poles and jumping. Some are awful, some are ok. Mostly it's just busywork. And if i wanted to do tricks for cash i'd become a sex worker.
You get money, parts and XP from these. As you progress through the storyline you unlock new skills from new NPCs. The skills are almost completely generic and awful, and whoever was involved in creating them should be deeply ashamed. Money can be spent on cars and car parts. Cars are very expensive and require grinding to buy, after which you still have to upgade them. Many cars can only be bought with real money, because you didn't already buy a €60 game, right? I got it when they gave it away for free, but it's still awful.
So yeah, notice how i said you have to level cars? You get randomly generated parts for missions, crates and tricks. You have to level every car to stay competitive. And you have to level every variation of each car. The vanilla game has 6 variations, the expansion adds another 4 or so. It's a terrible system and all progression should have come from character development instead of individual cars. Heck, it doesn't even make sense from a commercial point of view because the prospect of levelling cars bought for €/$ must scare off customers.
Conclusion aka why it fails
So i've mentioned how it fails on many levels. There's a grind, the rules are unclear, skills are boring, missions are unbalanced... Oh wait, i forgot that. There's no rhyme or reason to the difficulties they assign to stuff. Sometimes an Easy mission is really hard, sometimes a Normal mission is sleep-inducing. This goes for tricks too. The same goes for ratings. One time i finished just in front of the #2 and got a Gold medal, the other time i had a 20 second advantage and got a Silver medal. It's baffling.
Ok, before i come to the last part of my angry rant, i want to give a shout-out to the worst music in video games ever. The default radio station is so bad you couldn't even manage that if you tried. La La La by The Orwells is the worst song ever to appear in a video game. I'd rather listen to Mmbop by Hanson on repeat for an entire day than listen to this song even once.
Also, i want to point out that game designers should stop putting repetive clips in games. The Crew has two clips that play every time you enter a store and two clips when you exit. You have to press Escape to skip each one. Wow.
But here's where the game finally fails. The last few missions often have you snake your way up in the mountains. In one of them you drive your fast asphalt car on an ice road where it constantly slips. Since main story missions are mandatory to progress, i had to complete it. Took me 2-3 times, some earlier missions (especially takedowns) took more tries. The mission Burn Coburn i couldn't complete after 5+ tries. And i beat the AI by 20 seconds in a race right before this.
The first part is another snaking route which i failed once or twice but it's doable (you have to replay this part if you quit the second part). The other part is where i ragequit. They put you in a car you've never driven before (and you can't upgrade it). You're dropped into the worst mountain terrain yet. And you have to collect stupid crates. Yeah, it's not even a race. I just can't do it. You jump all over the place, vision is poor, the terrain unpredictable and they don't give you enough time. Up until this mission i got Gold medals (highest score before level 50) on half of them. Was this designed by a disgruntled employee or something? Why? Just... why?