Shattered memories more like shattered my heart I'm dying.
Seriously one of the best games and story I've ever experienced. And it's all so coherent, in its gameplay, level designs, cinematics, even menus. Of course, depending on your personal sensiblities it may not touch you like it touched others. But the ending you get will fit your playstyle and conscious/uncouscious choices.
You start after a car accident just like the first Silent Hill, but you are headed towards a whole different story and gameplay. You're basically walking, exploring, analysing the environment, solving puzzles, until you reach some nightmare sequences where you're being chased, or first person therapy sessions. During all these phases, the game analyses you and adapts itself to your personality.
The exploration is very immersive, the environments and sound design draw you in, and the Wii controls become second nature very quickly. It's a real pleasure, and glancing at objects feels intuitive. It can feel creepy at times but is mostly chill as you know you're safe. Some people wish monster were around in the normal world, but I think you'd be less confortable looking around, and thus it the game would collect less data.
You can also find phone numbers to call, receive messages/calls from characters and call them back, and most importantly, find memories. Weither they are objects you get through a puzzle, or messages you receive by discovering anomalies in the world, you get to feel like you found a piece of someone's past, a look into their story, and it gets in your feelings.
The puzzles are mostly fun, with some being really interesting.
The nightmare world is more depressing than it is scary, but it does get to you. And the transitions to this world are so sudden and unpredictable it destabilizes you. The chase themselves aren't scary (to me), but the anticipation as you're trying not to be spotted and the inevitable scream of the monster that saw you can be anxiety inducing.
The therapy sessions are at times fun, at times invading. Dr Kaufman is a very excentric therapist, and his methods are interesting even when they feel inappropriate.
All of this serves a great story. Depending on you, it can be a beautiful or a dirty one. The characters you interact with will wear different clothes and act in a certain manner, places will change and some will be inaccessible. The monsters will morph into shapes defining your character. Even the memories you get will change.
As the game learns from your behaviors, it unfolds a coherent story fitting your interpretation of Harry, and of life.
For spoilers now :
The game subverts your expectations by making you play a fake Harry, constructed by Cheryl's mind and the town, while the real Harry died 18 years ago. You feel like you're losing your grasp on reality, but you're not actually real. And everytime you're close to learning what you really are, the nightmare catches on. Having played SH1 and the others, the twist is very unexpected (until some point before the end). You expect something to have happened to Cheryl. And you naturally feel like Harry is the one in therapy to process what happened after the car crash.
The Harry you play is coming from Cheryl's mind, so it makes sense that if you play a certain way, the game will show you memories reflecting the real Harry whose traits influenced the one created by Cheryl. And his behavior will also correspond to some of Cheryl's traits, as she was influenced by the man who raised her.
And of course, you also influence her will to change. No matter how your Cheryl behaves, how the fake Harry acts, and what kind of father Harry was, Cheryl is not mentally healthy.
Before you reach the end, you meet all those characters who may have known Harry, or who interact with his ghost, and who all seem lost in the fog like us. You want to help them (or run away from them sometimes).
Walking all this time in Harry's shoes as he pushes through a nightmare for his daughter makes you feel connected to him, and collecting memories of people Cheryl may have know, and memories of Cheryl herself, seeing the many stabs in the heart she received in all her life makes you care for her, and you want to help her.
Then, Dr Kaufman is such an interesting character, you sometimes doubt him, but you realize he's being himself, doing all he can to help you. Being intrusive, yelling at you, saying what he genuinely thinks, to finally break your bubble and save Cherryl.
In the end, Kaufman's therapy succeeds, Harry's journey leads to his office, and Cheryl has to face him. Their separation depends on how you played this entire time. And as the game ends, you finally see the end of the tape you saw on the menu. What you see is the Harry who inspired all of this game's story.
I got the ending in which Cheryl lets go of Harry, and the tape showed Harry trying to confort his daugher.
Thank you to everyone involved in this game. It's a true masterpiece